Though hotels have strong security policies, they are still vulnerable to break-ins, frauds and crimes. That is why it is vital to take precautionary measures to ensure the security of the hotel, its possessions, staff and definitely worthy guests. A robust security system provides a better and safer experience for your guests and helps in maintaining a good reputation in the market.
As hotels are becoming a soft target of terrorists and criminals, a flawed security system can lead to a serious incident in your hotel. Your guests may lose their belongings and their lives in the worst case. You and your hotel will then be held liable for liable for the criminal acts of third parties. If you don’t want to put the reputation of your hotel at stake, then make sure to invest some time and money in the security system of your hotel.
To help you in improving the security and safety of your hotel we have we have jotted some tips for you.
- Have CCTV cameras installed in your office – You may think that cameras can compromise privacy? But when terror and crime are taken into consideration, having CCTV cameras installed makes sense. It is crucial to keep a check on all the fraudulent activities taking place in the office. Furthermore, due to the presence of cameras, the fear of being caught up will automatically reduce the crime rate. In addition to preventing infringement, CCTV cameras also act as evidence in case of crime. So, make sure to install surveillance cameras installed in all the public areas of the office.
- Hire security guards – Hotels need security all day and all night. Your single act of ignorance can prove to be the biggest mistake of your life. As you can’t keep check on the entry and exit points all the time, you need trained personnel who know how to keep a check on the security and safety of your hotel. Presence of security guards will also prevent violence. In case they find anything suspicious, they become alert and make sure nothing goes unnoticed. This will help in preventing wrongful acts in your hotel. However, make sure to hire security guards from a reliable company.
- Educate your staff members – Conduct behavioural study training programs and educate all your staff members to be able to recognise suspicious behaviour and always stay proactive. They should be provided with all the essential tools and techniques to collect data that can help to protect guests and other staff members from injury. Develop a precise safety manual and let all the employees have total knowledge about it. Also, don’t forget to conduct meetings and seminars on security methods. To make your employees learn in a better way, prefer using videos and handouts.
- Keep your lock system updated – Replace all your traditional locks with modern electronic locks. It will keep track of who entered and exited the hotel and when. Only authorised staff should be allowed to enter private areas of the hotel that too with their access card. This will help a lot in reducing incidents of theft in your hotel.